Privacy Policy
This policy describes how Neopurix collects, uses, and protects your personal information. We are committed to maintaining the highest standards of data privacy and security.
What Information We Collect
Neopurix collects only the personal information you voluntarily provide through our contact and inquiry forms. We do not engage in passive data collection or tracking beyond what is strictly necessary to operate our website.
Contact Information
Full name, email address, phone number, and company or organization name.
Inquiry Details
Project descriptions, technical requirements, and messages submitted through inquiry forms.
Business Information
Industry sector, company size, and operational context relevant to your inquiry.
Location Data
Country or region, provided voluntarily to help us assign the appropriate regional representative.
Minimal collection principle: We collect only what is necessary to respond to your inquiry and provide relevant services. No sensitive personal data (e.g., financial records, health information) is ever requested through our forms.
How We Use Your Information
Your data is used exclusively to facilitate business communication and follow-up related to your inquiry. We do not use your information for marketing profiling, automated decision-making, or any purpose beyond the scope described below.
Business Inquiry Follow-Up
Responding to your questions, providing technical consultations, and coordinating with our sales and engineering teams to address your specific requirements.
Quotation & Proposal Preparation
Using your project details to prepare accurate technical proposals, system specifications, and pricing documentation relevant to your industrial needs.
Service & After-Sales Communication
Providing post-sale support, maintenance scheduling, and technical assistance to existing clients who have previously engaged with our services.
Strict Purpose Limitation
Your data will never be used for unsolicited marketing, sold to data brokers, or processed for any purpose other than those explicitly stated above. Any change in usage purpose will require your prior consent.
Our Commitment to Protecting Your Data
Neopurix treats all client information as strictly confidential. We have implemented organizational and technical measures to ensure your data remains protected and is never disclosed to unauthorized third parties.
No Third-Party Disclosure
Your personal information is never sold, rented, or shared with any external organizations, partners, or advertising networks.
Internal Access Control
Access to your data is restricted to authorized personnel directly involved in handling your inquiry on a strict need-to-know basis.
Secure Data Storage
All collected data is stored on secured systems with appropriate encryption and access logging to prevent unauthorized access or breaches.
Limited Exceptions
Disclosure may occur only when required by applicable law or valid legal process (e.g., court order or regulatory authority request). In such cases, we will notify you to the extent permitted by law and disclose only the minimum information required.
Your Right to Access, Modify & Delete
You retain full control over your personal data at all times. Neopurix respects your rights and will process any request promptly and without undue restriction.
Right of Access
RIGHT_ACCESSYou may request a complete copy of all personal data we hold about you at any time. We will provide this information in a clear, readable format within 30 days of your request.
Right to Rectification
RIGHT_MODIFYIf any information we hold about you is inaccurate or incomplete, you have the right to request a correction. We will update your records promptly upon verification of your identity.
Right to Erasure
RIGHT_DELETEYou may request the permanent deletion of your personal data from our systems. Upon confirmation, we will erase all associated records unless retention is required by legal obligation.
Right to Object
RIGHT_OBJECTYou may object to the processing of your data at any time. Upon receiving your objection, we will cease processing immediately unless there is a compelling legitimate ground that overrides your interests.
Submit a Data Request
To exercise any of your rights, contact our data protection contact directly. All requests will be acknowledged within 5 business days.
NEOPURIX PRIVACY POLICY — LAST UPDATED: JANUARY 2025
Questions? Contact us at [email protected]